Contact E.S. Auto Repair | Norfolk, VA Auto Shop

Call (757) 622-7730 to schedule service or ask a question


At E.S. Auto Repair, we believe clear, direct communication makes for a better customer experience. That is why we encourage all scheduling and service questions to be handled by phone. When you call, you will speak with a real person who can answer your questions, confirm availability, and help you understand what your vehicle needs.


We do not use online booking systems or contact forms. Our team prefers to talk to you directly, so you get honest answers and priority attention.


Whether you need general maintenance, brake service, transmission diagnostics, or a second opinion, we are ready to help.

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Clear and Honest Communication
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ASE-Trained and Equipped
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Phone-First Service

Shop Location and Contact Information

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We serve Norfolk and surrounding cities including Chesapeake, Virginia Beach, Portsmouth, Suffolk, and others within a 30 to 50 mile radius.

How to Get in Touch

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Call Us

The fastest way to reach us is by phone. Our team will answer during business hours and can usually provide scheduling or diagnostic availability right away.

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Email (for general questions only)

If you have a non-urgent question or need to send over documentation, feel free to email us. We respond as promptly as possible, but phone calls are always preferred for service-related inquiries.

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Visit Us

If you are nearby, feel free to stop in to ask a question or speak with a technician. While we may not be able to service your vehicle immediately without an appointment, we are always happy to provide advice or availability.

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What to Expect When You Call

When you call E.S. Auto Repair, we will ask you a few basic questions about your vehicle and the issue you are experiencing. This helps us plan for your visit and make sure we have the right time and tools available.



Please be ready to provide:


  • Vehicle year, make, and model
  • Description of the issue or service needed
  • Whether your check engine light or other warning lights are on
  • Your availability for scheduling


We value your time, and we do everything we can to make your visit efficient and productive.

Directions and Parking

Our shop is located in the heart of Norfolk at 636 W 25th Street. We have on-site parking available. If you have questions about directions or nearby landmarks, just give us a call and we will guide you.

Our Service Area

We serve customers across:


  • Norfolk
  • Virginia Beach
  • Chesapeake
  • Portsmouth
  • Suffolk
  • Other surrounding areas within a 30 to 50 mile radius


If you are not sure whether your location is within our service range, call (757) 622-7730 and we will confirm.

Frequently Asked Questions

  • Do I need an appointment?

    Yes. While we do accept walk-ins when possible, we strongly recommend calling in advance to schedule service. This ensures faster turnaround and better planning.

  • Can I get a quote over the phone?

    We can provide estimates for some services based on your description. For accurate pricing, especially with diagnostics, we usually need to inspect the vehicle in person.

  • What types of payment do you accept?

    We accept most major credit cards, debit cards, and cash. If you have questions about payment options, let us know when you call.

  • How long will the repair take?

    It depends on the type of service. Many maintenance items and diagnostics can be completed same-day. For more complex issues, we will provide a time estimate after your vehicle is inspected.

  • Do you offer after-hours drop-off?

    We may be able to accommodate after-hours drop-off depending on the situation. Please call in advance to discuss arrangements.

  • Can I wait while my car is being serviced?

    For quick services, you are welcome to wait. For longer repairs or diagnostics, we will give you an estimated time for return and can call you when your vehicle is ready.

Call E.S. Auto Repair Today

For honest, dependable service in Norfolk and surrounding areas, call E.S. Auto Repair today. We are here to answer your questions, help you schedule service, and keep your vehicle running at its best. We look forward to hearing from you.


636 W 25th Street, Norfolk, VA 23517

Phone: (757) 622-7730
Email: E.s.autorepair@hotmail.com
Business Hours: Please call for current hours